Reference

Privacy Policy for Your Indonesia Account

Auto Roulette, Starlight Princess and Dota 2 sit behind one account, and our Privacy Policy explains what data we collect before you open it.

Account data explainedDANA record handlingOVO and GoPay privacyQRIS payment logs
suhubolajoin Privacy Policy for Your Indonesia Account
CONTACT PATHS

Reach Us About Privacy Requests

Fast answers matter when the question is about your data. We handle privacy messages through the same account service desk you use for wallet checks, then route sensitive cases to a smaller privacy queue. Keep your username, registered phone and the date of the account action ready so we can verify you before discussing personal records.

Team online

Live chat window

Use the live chat button inside your account from 10:00 to 02:00 WIB. Tell us the request is about privacy, then pass the OTP check before our team looks at profile or payment records.

WhatsApp service line

Message our WhatsApp service line from the phone number on your account. We use it for identity checks, status updates and short privacy questions, but we never ask you to send your password.

Email privacy desk

Send longer privacy requests to [email protected] with your username and the data action you want. We reply with the verification steps before changing, exporting or removing eligible account records.

DATA CONTROLS

Controls Behind Your Privacy Choices

Privacy is handled as an account operation, not a side form. We check who is asking, what record is involved and whether the request affects wallet history, security logs or game session…

Data we collect

We collect account details you enter, login records, device signals and wallet references tied to DANA, OVO, GoPay or QRIS. Game activity for Auto Roulette or Royal Fishing is kept with session IDs, not public profile pages.

Cookie use

Cookies keep you signed in, remember language display and help us spot repeated failed logins. You can clear browser cookies on Chrome Android through Settings > Site settings > All sites, then sign in again.

Account security

We use OTP checks, password rules and session monitoring to reduce account takeovers. If you see a login you do not recognise, open Account > Security > Active Sessions and ask chat to close the session.

Payment record handling

DANA, OVO, GoPay and QRIS records are stored to match deposits, withdrawals and finance checks. Our team can see reference numbers and status, but we do not ask for your wallet PIN or banking password.

Retention periods

Some records are deleted when they are no longer needed; others stay longer when finance, dispute or legal duties require it. We separate account profile data from transaction logs so each record follows its purpose.

Request handling

You can ask us to correct profile details, provide a copy of eligible data or remove records where retention duties do not apply. We verify the request before acting so another person cannot change your account.

Questions About Your Privacy Rights

These answers focus only on how we handle personal data under this Privacy Policy. If your question also involves a deposit, withdrawal or game session, we may ask for extra account details so we can connect the privacy request to the correct record without exposing data to the wrong person.

We collect the details needed to create and protect your account, including username, phone number, email, password data in secured form, OTP checks, device signals, IP address and payment references connected to DANA, OVO, GoPay or QRIS.

We keep payment references so deposits, withdrawals, account checks and dispute handling match the right wallet. These records help our finance team confirm status without asking for your wallet PIN or private banking password.

Yes. Contact live chat, WhatsApp or [email protected] with your username and the detail that needs correction. We verify your phone or OTP first, then update eligible profile data after the check is complete.

Cookies keep your session active, remember display choices and help detect repeated failed logins. On Chrome Android, you can clear them through Settings > Site settings > All sites, then return to the login page.

Only the service staff assigned to the case and the privacy queue can view the request. Payment questions may involve finance staff, but access is limited to the records needed for that exact account check.

We keep account data while your account is active and retain some transaction or security records longer when finance, dispute or legal duties require it. When records are no longer needed, we remove or separate them.

You can request deletion by email or chat after identity verification. Some records, such as QRIS references, withdrawal checks or security logs, may need to stay for required retention periods before removal is possible.